Effective Date: 02/13/2025
These Terms and Conditions (“Terms”) govern all services and production orders provided by GIC NYC LLC (“Company,” “we,” “us,” “our”) to any customer (“Client”). By requesting services, approving proofs, issuing a purchase order, or authorizing production, Client agrees to these Terms.

1. Scope of Services — Reseller & Production Coordinator

GIC NYC LLC operates as a commercial print reseller and production coordinator. We source and coordinate manufacturing through qualified third-party production partners and vendors. Unless expressly stated in writing, GIC NYC LLC is not the direct manufacturer of printed goods.

Vendor selection, production routing, and fulfillment methods are determined based on capacity, materials, timelines, and logistics requirements.

2. B2B Use Only

Services are provided for business, institutional, and organizational use. By ordering, Client represents the purchase is for commercial or institutional purposes, not personal consumer use.

3. Quotes and Pricing

Quotes are estimates based on provided specifications and are time-limited. Pricing may change due to:

• specification changes

• material availability

• vendor pricing updates

• shipping cost variation

• timeline changes

Quotes are not binding until accepted and confirmed by the Company.

4. Orders and Acceptance

Production begins only after:

• specifications are confirmed

• files/proofs are approved (when applicable)

• payment requirements are satisfied

Client purchase orders do not override these Terms unless expressly accepted in writing by GIC NYC LLC.

5. Client Responsibility for Files and Content

Client is solely responsible for:

• artwork accuracy

• spelling and content

• dimensions and layout

• regulatory and compliance text

• barcode functionality

• version control

Client warrants legal rights to all submitted content. Company is not liable for intellectual property violations in Client-provided materials.

6. Proof Approval = Final Authorization

Client approval of proofs constitutes full acceptance of:

• layout

• content

• specs

• finishes

• dimensions

• quantities

• versions

After approval, Company is not responsible for errors contained in approved files or proofs. If Client waives proof, Client assumes all risk.

7. Print & Manufacturing Tolerances

Client accepts standard commercial tolerances, including:

• minor color variation

• trim/cut shift

• fold/score variance

• finish variation

• registration shift

• substrate variation

Over/under runs up to ±10% are commercially acceptable unless otherwise agreed in writing.

8. Color & Finish Disclaimer

Exact color matching is not guaranteed across materials, presses, vendors, or runs. Screen color previews are not accurate print representations. Specialty finishes (foil, UV, emboss, coatings) may vary in texture and appearance.

9. Production Timelines

All timelines are estimates only unless guaranteed in a signed written agreement. Company is not liable for delays caused by vendors, carriers, supply chain issues, file problems, approval delays, or force majeure.

10. Shipping & Delivery — All U.S. States

We ship to all U.S. states. Shipping methods, carriers, and transit times vary. Shipping prices are variable and non-guaranteed.

Risk transfers to Client upon shipment. Carrier delays, loss, or transit damage are outside Company control.

Client is responsible for accurate shipping data.

11. Multi-Location Shipments

For drop-ship or multi-location distribution, Client is responsible for accurate address lists and quantities. Errors in provided data are billable.

12. Payment Terms

Deposits or prepayment may be required. Production may pause for unpaid balances. Credit terms, if offered, require approval.

13. Cancellations & Changes

Custom production orders cannot be canceled once production begins. Changes may incur charges for materials, setup, and reserved production capacity.

14. Claims & Defects

Claims must be reported within 3 business days of delivery with photos and documentation. Company may request samples.

Remedy, if any, is limited to reprint or partial credit at Company discretion.

15. No Returns on Custom Work

Custom printed goods are not returnable.

16. Limitation of Liability

Company’s total liability for any claim is strictly limited to the amount paid for the specific order. Company is not liable for:

• indirect damages

• consequential losses

• lost profits

• business interruption

• brand damage

• regulatory penalties

• downstream losses

17. Vendor & Carrier Disclaimer

Client acknowledges production and shipping are performed by third parties. Company is not liable for vendor or carrier performance beyond reasonable coordination.

18. Force Majeure

Company is not liable for delays or failure caused by events beyond control, including natural disasters, labor issues, supply shortages, transport disruption, government action, or technology failure.

19. Portfolio Use

Company may photograph and display non-confidential work samples unless Client requests written confidentiality.

20. Governing Law

These Terms are governed by the laws of the State of Florida. Venue shall be in Florida.

21. Updates

Terms may be updated at any time. Current posted version applies to new orders.

Terms & Conditions